However, the pandemic took things to a new level, intensifying both the pace and adoption of new tech. Since the pandemic, partners flocked to digital channels for a safe way to interact with companies and their clients. They’ve been more commonly using virtual meetings to interact with clients, digital platforms to share files and submit business and AI to develop content. That’s brought about opportunities and challenges.
One positive aspect of all this change? Our partners are moving towards a variety of digital channels to interact with Nationwide and their clients. They like the flexibility and efficiency that fits their demanding schedule and responsibilities. The challenging part? It can be difficult keeping up with technology as t quickly advances.
Successfully navigating so many technology updates can be a lot to manage, even for the most tech-savvy users. So more and more partners are asking for tech classes to help them stay on top of it all. Whatever form these classes take – online webinars, podcasts, or video tutorials – they must be tailored to fit specific needs. And the updates need delivered cohesively so they can easily keep track of changes. We want to provide partners with the flexibility to learn whatever they need to, anytime, anywhere.
Professionals want to stay up to date on new tech, but that can prove challenging. They’d value a centralized education resource that’s flexible across a variety of learning platforms.
The global insurtech market is expected to grow at a compounded annual rate of 52% between 2023 and 2030. This explosive growth in the insurance technology space will require Nationwide to make sure our professionals are well educated and confident.
