Happy woman, call center and laptop with headphones in remote work for customer service or support at home office. Friendly female person, consultant or freelance agent smile in online advice or help.
Solution Starter
According to a recent Nationwide research study with insurance professionals, they revealed a need to upskill.

Professionals would benefit from a physical campus and digital community that provides them hands-on experiences with the latest digital tools, next-level coaching and deep integration with the Nationwide brand.

  • Hands on experiences with the latest tech tools born out of the campus’ accelerator and hack-a-thons 
  • Embedding professionals in the process to shape future tech and experiences 
  • Online learning delivered through learning modules and podcasts 
  • NW café spaces in high-volume cities to encourage client interactions and financial wellness education 
Takeaways
1
Professionals desire technology upskilling
2
Professionals need cohesive communication on new tech
3
Professionals want to get involved in new tech development
Customer
Professionals
Organization
Enterprise, Nationwide Financial, Property & Casualty
Core 4 Experience
Explore
Principles
Effortless, Personal, Reassuring