Scenario
Nancy is a financial professional who happens to work with Nationwide.

Not long ago, she decided to apply for a life insurance product through Nationwide, this time as a potential Member. But the underwriting process brought a concerning health discovery to light.   

“It’s very important to let the other end know you care. It makes a huge difference.”

Our underwriting team advised Nancy to seek treatment. Fortunately, she followed their advice. The treatment she received may well have saved her life. While we weren’t able to issue Nancy a life insurance policy, the team at Nationwide did put together a get-well basket and had it delivered to her. This unexpected gesture really touched Nancy. It also showed her that even though she isn’t a Member, Nationwide is still very much on her side. 

Takeaways
1
We should always strive to do the right thing, no matter what
2
People remember when someone goes above and beyond for them
3
When we see an opportunity to live our values, we should always take it
Customer
Professionals
Organization
Nationwide Financial
Core 4 Experience
Explore
Principles
Effortless, Personal, Reassuring
Goal
Explore options that fit my needs